Name and Number Please!
Posted on March 8, 2008 by David
Scenario:
You are scheduled to fly but your flight gets cancelled and you need to call customer service to reschedule. You are stressed and disoriented by the trip going off the rails. You look on your itinerary for the airline’s customer service number. What they provide is 1-800-888-TACA - you pull out you blackberry and and [...]
Filed under: Branding, Customer Service, Marketing | Tagged: Airlines, Customer Service, Marketing Your Phone Number | 1 Comment »
